Department Forest Jacquard Oversized Knit

My daughter loved the jumper which sadly we bought too large but it was very easy to return and get another smaller one.

Eme Studio, a día de hoy, para mi gusto es la marca que más me gusta. Ya no solo por ir a la moda y a lo último, sino que también las prendas son de buena calidad y por supuesto bastante cómodas. Tiene diseños elegantes, ponibles y modernos. El precio es verdad que ha subido un poco, pero entiendo la demanda de ahora mismo. Seguiré comprando porque no dejáis de sacar cosas bastantes chulas. Pero sí, tengo que decir que hay algo que no funciona del todo bien, y es el envío a domicilio de los productos. Muchas veces no cumplen con las fechas, no dan muchas explicaciones, el servicio de mensajería que tenéis contratado es regular, yo le daría una vuelta a eso, ya que creo que en mayor parte tenéis ganancias por el delivery.
Muchas gracias,
¡Un saludo!

Dear Eme,

I bought a sweater and a t-shirt the 29th of November. I was super excited to recieve my stuff. It said between 3-8 days to get the things. I was looking everyday to see if I got a update. I then noticed when looking at the tracking number after the 8th day it said rejected. I hadnt been contacted by anybody or notified in any way. I went to the package service and they didnt know. I emailed and went back and forth with a lot of emails trying to understand the situation. They told me thf psckage had been sent back, then that there was no more availability for my sweater, which supposedly came back to you, so where did the sweater go? Then I went online and saw that my sweater was indeed available. So i emailed them and they said that my package got sent again this way. No trackinh number, no notification, no detail of nothing. Now im still waiting for something to be said or to arise and still no notification. Where is my clothes? Where is my stuff? My money and time is clearly no worry to you guys. Its about to be a month and I still havent recieved a tracking number for the new order or no notification of what or when am I to recieve my things. Im very dissapointed since ive followed you guys for a while and visited stores when I was in Madrid. Hope there is a solution soon,

Sincerlely,
-Marcus

Tarda mucho en hacer la devolución

W