On december 17 I received an e-mail confirmation of my order (number 557839), that it had been shipped via DHL. But at DHL they don’t have any info on this order, and I never received it.
I tried to contact you through the contact form on your website but have’t had any response so far. And I also tried to contact you twice with a DM on Insta but no response either.
I really still wish to receive the sweater I ordered, or if it is not possible a refund, as I already paid for this order.
Please let me know what the status is.
Again, this is the order number: 557839.
Aunque los precios son muy caros, la calidad de las telas es buena y los diseños muy chulos
No he recibido la compra y sinembargo pone "recibida". No me han hecho reembolso
The entire purchasing process went well. The website is very intuitive and easy to use. In addition, you can track your order at any time and receive updates on its progress. I had to make a return, and the process was very easy. I appreciated having the option to have the new product sent to me while I was making the exchange, so I could have it as soon as possible.












